Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to service@reoria.com
Reoria.com was a true and reliable online store.
If you have any other concerns, you can reach us easily through contact us. Nothing to lose, we will even refund you if you are not satisfied!
Standard shipping time is probably in 7-30 working days, the arrival date is different according to different countries. The shipping fee is lower, for specific information, please refer to Shipping Policy.

There are three ways to find the coupons.

1- Advertising banners on our site or other websites.

2- For old customers, we will occasionally send the coupons to your mailbox, please check email in time.

3- You can email us to ask for, we will decide to give a coupon or not according to customer’s consumption.

You can find the "Size Chart" on each product page, right next to the button on the Details page.

Click on "Size Chart" and you will find the measurements in inches and centimeters that you can view and how to measure to make sure it fits you.

The quality of our promotional items are fine.

Promotional merchandise conditions; new product discounts, welfare discounts, broken code discounts and other factors.

Accepted payment methods

PayPal: the world's most convenient payment method

Roselinlin primarily uses PayPal to process secure payments. Through PayPal, we accept MasterCard, VISA, American Express, Discover and bank transfers (debit cards).

1. With PayPal, you can send payments quickly and securely online.

2. With PayPal, you can pay with your credit card, debit card or bank account balance.

3. After submitting your order, you will be redirected to PayPal's website, where you can make your payment.

4. Payments are traceable. You can track the status of your payment using your PayPal account. roselinlin.com does not receive your credit card number or bank information (which is securely encrypted through PayPal's servers), which limits the risk of unauthorized use.

Secure credit card payments

We can also accept credit card payments using Mastercard or Visa.

We only accept two kinds of replacements.

(1) After receiving the items, if feel the real object doesn’t match the pictures or descriptions of the products online, after successful verification by after-sales, you can email us an application for a replacement and you didn't need to pay one-way shipping during this period.

(2) If you find that you chose the wrong size, color, pattern or filled in the wrong shipping address within 3 days after placing an order, and apply for a replacement, we will exchange for you unconditionally. If more than 3 days and the items had been shipped out. you need pay for two-way shipping fee, and we will charge $5.99 fixed shipping cost.

NOTE:Any refund, return, compensation of damage during delivery is unacceptable. You can send email to inform us of the problem, we will actively coordinate with logistics and do our possible to save the loss of customers. But we do not guarantee or take the risks and responsibilities during this period.

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